General & Service Area Questions

  • What areas do you serve?

    Advanced Locksmith Services is a fully mobile locksmith company. We bring our tools and expertise directly to your location. We are fully licensed to serve the following Northern Nevada communities:

    • Washoe County: Reno, Sparks, Sun Valley, and Spanish Springs.
    • Carson City
    • Churchill & Lyon Counties: Fallon and Fernley.
  • Do you have a physical storefront where I can get keys made?

    No, we operate entirely as a mobile locksmith service. Our specialized service vans are fully equipped with advanced key-cutting equipment, high-security tools, and lock hardware inventory so that we can handle your residential or commercial security needs completely on-site.

  • What are your hours of operation?

    Our mobile teams are available Monday through Friday, from 8:00 AM to 5:00 PM. We are closed on Saturdays and Sundays.

  • How long has Advanced Locksmith Services been in business?

    We have been locally owned and operated right here in Northern Nevada since 1997. With nearly three decades of local experience, we pride ourselves on providing friendly, reliable service and fair, honest pricing.

  • Do you offer any special discounts?

    Yes! We are proud to support our local community and offer dedicated Senior Discounts and Military Discounts. Please let us know if you qualify when you speak with our team or when your technician arrives.

Residential Locksmith Services

  • I just bought a new home in Reno/Sparks. Do I need to buy entirely new locks?

    Not necessarily. If your existing lock hardware is still in good structural condition, we can perform a re-key service. This involves changing the internal pins of your existing locks so that old keys will no longer work, and cutting a brand-new set of keys for you. It is a highly secure, cost-effective alternative to replacing all your hardware.

  • What should I do if I am locked out of my house?

    Give us a call immediately at (775) 425-5005. Because we maintain multiple fully equipped mobile vans across the area, we work to route a technician to your location as quickly as possible to get you safely back indoors without damaging your property.

  • Can you help with rental property evictions or property management lock changes?

    Yes. We frequently work alongside property managers, landlords, and HOAs across Washoe County and Carson City. We provide timely scheduling for eviction lockouts, routine tenant turnovers, and master key setups for multi-unit properties.

Commercial Locksmith Services

  • What types of businesses and commercial facilities do you service?

    We provide comprehensive high-security lock and key solutions for commercial properties of all sizes, including:

    • Small & Large Offices
    • Retail Stores & Restaurants
    • Warehouses & Industrial Facilities
    • Hospitals & Medical Centers
    • Banks & Casinos
    • Schools & Educational Facilities
  • Can you create a Master Key System for my commercial building?

    Yes. We specialize in designing and implementing Master Key Systems and Restricted Key Systems. This allows business owners and managers to open every door in a facility with a single master key, while restricting employees or tenants to specific zones, maximizing both security and operational convenience.

  • Do you repair or service commercial door hardware?

    Yes. Beyond standard lock and key issues, we install, repair, and service heavy-duty commercial hardware, including glass door locks, exit devices/panic bars, high-security lock cylinders, and keyless access systems.

Quotes & Appointments

  • How can I get a free estimate for my lock project?

    We make getting a quote simple. You can call us directly at (775) 425-5005 to speak with our staff, or email us details about your project at advlock@charter.net. We provide free, transparent estimates with fair pricing and no hidden surprises.

  • What payment methods do you accept?

    We accept standard payment methods for on-site services. For commercial clients, property management accounts, or specific corporate billing requests, please coordinate directly with our office when scheduling your service appointment.